Head of Air Traffic Management Training

  • 12 Rue Antoine de Saint-Exupéry, 1432 Luxembourg
  • 17 Mar, 2020
Full time   Air Traffic Management Commercial Management Training and Development

Job Description

Reference: NOC-NM-2020-AD/187

Within the Network Management Directorate, the Training Division delivers unique high-quality training courses including e-Learning and online courses, tools and services in air traffic management (ATM) to support various actors in the aviation community.

The Head of ATM Training provides sound leadership in the overall running of the Training Division in line with the Directorate’s strategy and priorities, and manages the delivery of training related to services supporting the network and the implementation of relevant EU legislation. In addition, S/He will drive the exploitation of all Network Manager’s services.
S/He will also act as site manager of the Institute of Air Navigation Services (IANS) in Luxembourg.

S/He manages the resources and personnel assigned to the Training Division (+/- 40 staff).
S/He reports directly to the Director Network Management.


Your Role will be to:

  • Lead and manage the service provision of "ATM Training" and associated teams while promoting a services-oriented and collaborative approach;
  • Propose a vision to enhance ATM training and deliver recommendations to drive short, medium and long-term business objectives to meet performance and cost efficiency targets;
  • Adapt the training portfolio to the requirements of the network and its oversight;
  • Define business development strategies for the exploitation of Network Manager services;
  • Apply the user-pays principle in accordance with applicable policies to all eligible Network Manager services contributing to the reduction of the cost base;
  • Develop and maintain excellent and effective relations with stakeholders and represent the Agency in internal/external high level groups.


As the Institute of Air Navigation Services (IANS) Site Manager, you will:

  • Manage finances, budget and viability of the site;
  • Monitor the overall site performance and promote local mitigation actions as needed;
  • Manage local risks and crises through the local Risk Management and Crisis Committees;
  • Ensure and oversee applicable corporate policies and processes (e.g. on-site security, safety at work, environment, HR, social dialogue, finance, etc.);
  • Ensure that all legal obligations vis-à-vis national authorities are met and represent the Director General vis-à-vis local authorities and Protocol.
  • Perform any other task in line with the main purpose of the job.


Required Qualifications, Experience and Competencies: 

  • Completed university studies of 4 years in a relevant domain (e.g. Master degree in Business Administration, Business Management, etc)
  • A minimum of 18 years’ relevant experience, including 15 years in management or strategic activities.
  • Experience in defining marketing and business development strategies.
  • Relevant experience acquired in the aviation world would be a strong advantage.
  • Understanding of aviation stakeholder.
  • Stakeholder Management skills.
  • Project Management skills.
  • Vision: influences the Agency’s vision.
  • Leading: demonstrates direction.
  • Customer focus: considers the strategic direction of customer focus.
  • Communication: adapts communication to different situations and audiences.
  • Managing change: drives corporate changes at all levels.
  • Ability to work in a multinational and multicultural environment.
  • Professional conduct in line with the corporate behaviours of the Agency, i.e. result-driven, readiness to change, customer focus, integrity and team-player approach.
  • The working languages of the Agency are English and French. For this particular post, thorough knowledge of English (oral/written) and satisfactory knowledge of French to the extent necessary to perform the described duties are required.


Benefits and Career Opportunities

  • Dynamic and international environment, with core values which promote delivering excellence in supporting aviation;
  • Multicultural teams interacting with internal and external stakeholders and offering you the chance to be part of a stimulating environment;
  • Competitive remuneration exempt from national taxes and benefits package (salary package including various types of allowance (family, expatriation, etc.), a pension scheme, medical cover);
  • Great work-life balance through flexible working arrangements to balance your private and personal lives (flexible working hours, an attractive annual leave package, part-time arrangements, etc.);
  • Various learning possibilities and career progression prospects.


Application deadline: 15/04/2020 (23:59 Brussels time)


EUROCONTROL is committed to non-discrimination and equal opportunities. In the event

of equal merit, preference may be given to the applicant from the under-represented

diversity characteristics in order to complement diversity of teams and rebalance the 



For more information on how to apply, please click the ‘Apply’ button.