FAQ for Employers

 Last Update: 13 January 2022

What is AirportTalent?

AirportTalent is an independent quality digital recruitment service for the aviation and space sectors. We help connect companies that are hiring with qualified aviation and space applicants in a user-friendly way.

You can post aviation and space-related jobs on AirportTalent. We have a good-sized database of experienced professionals and a highly-engaged audience, and we promote your jobs to relevant professionals in our network. Entry level jobs, trainee jobs, graduate roles and paid internships are also welcome. Get started and sign up.


Do you work with recruitment companies and executive search firms?

Yes, we do. Contact us.


Why post jobs on AirportTalent?

  • Global audience
  • Aviation and space focus (airport, airline, business aviation, MRO, aerospace, satellite, drones and more)
  • Social media reach
  • Quality applicants
  • Employer branding
  • Competitive and flexible pricing
  • Custom solutions
  • Search engine optimized jobs and employer profiles
  • Job performance reporting
  • Developed by New Airport Insider, a digital-first publication founded in 2013
  • Approval steps in place for quality control
  • Encrypted secure environment
  • Ongoing support

We work closely with clients and view this as a collaboration instead of just a supplier/client relationship.


Who does AirportTalent work with?

We work with employers, recruiters and executive search firms in Europe, North America and Asia Pacific. See a list of companies we work with. 


Do I need to create an account to post jobs on AirportTalent?

Yes, you do. When you want to post jobs, you will be asked to create an employer profile (before you can post jobs). This profile consists of a company bio and logo. Register to post jobs.


Do I need a logo for my account?

Yes, you do. When you create an employer profile, you will need to upload your company logo (optimal size is 143x143 pixels). We recommend you do, if not, the conversion rate (of candidates applying to your jobs) will decrease due to a weaker job seeker experience. Contact us if you have questions.


How do I place an order?

Head over to post a job, select the product you want and follow the instructions. If you need help, get in touch.


How long is my purchase valid for?

Premium Jobs are valid for 90 days from purchase date and the Job Plan is valid for 1 year from purchase date.


How long will my jobs be online for?

Premium jobs will be online for 30 days and jobs under the Job Plan will be online for 60 days.


How do I cancel my annual subscription?

We are very sorry to hear this. If there anything we can do to change your mind, contact us. Otherwise, to opt out of the Job Plan, go to "My Account" and click on "Cancel" in "Purchased Products".


Can I view job statistics?

Yes, you can. On the My Account page you can see how many people viewed your jobs, applied to your jobs and the jobs' click through rate (conversion rate).


How can I get applicants for my jobs?

Many job seekers are not attracted to traditional job descriptions. Successful job descriptions should be story-based, telling job seekers what they can do, learn and become. We recommend you speak with your marketing, communication or branding department so that they help you write a good job description that will get attention and a higher number of applicants. If you need help, contact us to get your jobs rewritten for optimal results.

This also applies to company profiles and career pages for optimal employer branding. Contact us for advice. Also, take a look at employer resources we put together for employers.


How do I get a refund?

Due to the digital nature of job listings and company profiles, all purchases are non-refundable.


How do I pay?

AirportTalent uses Stripe to accept payments via major credit, debit cards and Apple Pay. If you need help, contact us.


Can you invoice our company?

We are set up for online payment, however, if you prefer that we invoice you, we can. Please note that your job posting will not be online until after your payment has been received by us. Payments are due upfront prior to a job being published. Once an order is placed and payment is made, it is non-refundable. To request an invoice, contact us.


Is paying online secure?

Yes, it is. We use Stripe as a main payment gateway to safeguard your payment information. Your information is encrypted and sent through a 256-bit Secure Socket Layer so that it cannot be read in transit by a third party.  


How do you ensure application quality?

We manually and regularly review candidate and employer registrations on our website and in our email list to maintain quality. Further, we look and find quality audiences when we promote your jobs on social media channels.


How long will it take for my jobs appear on AirportTalent?

Jobs are published after your account is set up, your job uploaded and payment is made. Contact us if you need help.


Are my jobs promoted anywhere?

Yes, your jobs will be promoted on our website, in Job Alerts which is sent to job seekers based on their specific requirements and on social media channels like LinkedIn and Twitter. Further, AirportTalent is integrated into New Airport Insider's website (in top menu). Furthermore, we occasionally promote senior management roles in New Airport Insider's email newsletter. Note that Premium jobs include a custom targeted 30-day ad campaign.


Where are job seekers located?

AirportTalent visitors are based in North America (38%), Western Europe (23%), Australia and New Zealand (6%), UAE (4%) with the remainder in the rest of the world (2018).

For New Airport Insider, the audience is located in Europe (45%), North America (24%), Asia (19%), Australia and New Zealand (6%), South America (4%), Africa (2%) (2017). Note that the North American and Asian audiences continue to grow.


What are the best months to recruit?

Based on data analytics, the most active months, when candidates search for new job opportunities, are February, March, April, November and December. Slow months are January and September while during August, no one actively looks for a new job (pre-COVID-19 pandemic).


Why wasn't my job (or employer account) approved?

We moderate job listings based on a few criteria, including:

  • All jobs must be in English
  • This job site is for jobs in the aviation and space sectors only (Airport, Airline, Space, Aerospace, Business Aviation, Satellite, MRO, Drones, Aviation Consultancies, Aviation-related roles at engineering companies...). If you are unsure, contact us.
  • Professional, management or administrative roles only.
  • Only actual, real jobs can be posted. No generic job posts, fake jobs, career events, nor recruitment drives. If you have an announcement to make, consider ordering one or more banners. See banner details and contact us.
  • Jobs need a location. Including the location (street address) of jobs will make your jobs perform better in search, certainly in Google for Jobs results.
  • Multiple locations - If your company offers a job with multiple locations, add one location to the job and mention multiple locations at the beginning or at the end of the job post (do not add all locations in the job title). Or, create a separate job for each location.
  • For remote jobs, select Remote as location. And, add country/continent as preferred location. Example: Remote (USA). Note that Google for Jobs supports remote location and a growing number of job seekers search for remote work in the aviation and space sectors. We've seen the numbers.
  • Registered employers must use an email and/or domain associated with the company (not that of a third party nor a personal email).
  • Your job listing must have adequate information, including contact information and:

For full and part time jobs, write position details, including what exactly will the applicant be doing, salary range and skills you require.

For projects, please be as specific as possible about the nature of your project as well as your budget.  


I forgot my password, how can I reset my password?

It’s easy to reset your password, whether you’ve forgotten it or just need to change it. Simply go to password recovery and enter your email address to get a reset link.


How do I delete my account?

We're sorry to see you go. If you are sure you want close your account, you must first log in and go to the "My Account" page. Go to your employer profile, scroll down and click "Delete Profile".


Disclaimer: Effort is made to detect and remove fake accounts from our website. AirportTalent reserves the right to remove from its website any job or employer account that fails to adhere to these guidelines or results in excessive user complaints or spam. Inclusion of jobs at any one time does not guarantee its inclusion at another time. If you experience this, contact us immediately with link to the profile, job or other.