Serco Middle East

We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defense, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

Serco Middle East Baghdad International Airport, Airport Street, Baghdad, Iraq
22 Jan, 2020
Full time
Make a difference every day The Job Opportunity We are currently recruiting an experienced, enthusiastic and highly motivated Approach Air Traffic Control Officer (ATCO) to support and be a part of a great team in Baghdad, Iraq, Middle East. If successful, you would be responsible for providing assistance in the operational day-to-day provision of Air Traffic Control operations. In addition, you would be concerned with providing On the Job Training Instruction (OJTI) for Iraqi air traffic control students whilst on watch, to ensure their continued progression.   Key accountabilities Provision of approach control service as well as flight information service and alerting service to aircraft operating in the Baghdad FIR. The control services may be procedural or with the use of surveillance equipment. Monitor, record and report the service ability status of equipment essential to the provision of ATC services during the period of watch; ensuring that NOTAM action is taken as required. Provide OJT function whilst on watch to ensure the continued progression of Iraqi trainee ATCOs as well as ex-pat ATCOs requiring validation, producing regular and comprehensive training reports as required by the Customer. Distribute meteorological information necessary for the safe and orderly handling of air traffic. Practice professionalism and politeness to all users of services provided by the ICAA and to other staff in Air Traffic Services. Interfaces and required to influence Iraqi OJT students in order to develop the highest standard of air traffic controller for integration into ICAA’s Air Traffic Services section.   What we are looking for in our candidates: Comprehensive knowledge of relevant ICAO documentation, in particular Annex 2, Annex 11 and Doc 4444. Comprehensive knowledge of ATC procedures, standards maintenance and OJT training. A mature, proactive and responsible approach to work with initiative and problem solving capability. Ability to liaise in a professional and persuasive manner with staff at all levels in the organisation. Able to work independently under stringent deadlines within a high pressure environment. Good judgment and decision-making skills. Ability to communicate effectively both in writing and in speaking and convey complex information in an easily understood format.   Specific requirements A current ATCO licence with a minimum of 5 years civil experience in the ratings required. A valid ATCO medical. English Language ICAO level 4 or higher. A current OJTI rating with a minimum of 5 years civil experience as an OJTI. Experience in the evaluation of student performance and subsequent delivery of relevant reports. Experience as an LCE would be an advantage. An Examiner’s rating would be an advantage. Experience in a multi-cultural environment an asset.   Note: Air Traffic Controllers working in Baghdad are required to live in a purpose built camp and due to security restrictions are not permitted to leave the Baghdad International Airport secure zone. Individuals should therefore possess the temperament to live and work within a closed community.   Working with Serco At Serco, not only is the nature of the work we do important, everyone has important role to play.   https://www.serco.com/me We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Join Us Take pride in what you do
Serco Middle East Dubai International Airport (DXB) - Dubai - United Arab Emirates
22 Jan, 2020
Full time
Make a difference every day   The Job Opportunity Serco are currently recruiting an experienced and highly motivated Aerodrome/ Tower Air Traffic Control Officer (ATCO) to be part of a great team based at DXB in Dubai, United Arab Emirates. If successful, you will be responsible for providing Air Traffic Control Services (ATC) to aircraft operating within the OMDB Control Zone and OMDB International Airport. The successful applicant will enjoy the amazing lifestyle opportunities which living in Dubai, United Arab Emirates affords   Key accountabilities Be able to attain and maintain a certificate of competence for Aerodrome control services at OMDB International Airport. Be able to attain and maintain a GCAA Class 3 ATC Medical Certificate. Maintain an awareness and be able to comply with all requirements relating to their ATC License and Medical Certificate.   What we are looking for in our candidate: Delivers against own Objectives in accordance with Serco’s Governing Principles, follows through and meets personal commitments in an organised and methodical manner. Demonstrates Personal Drive by actively working towards ambitious personal goals, demonstrates enthusiasm and energy toward all aspects of work. Shows drive to make a difference to others at work. Communicates Effectively through conveying a clear and concise information and ideas that engage others. Demonstrates Collaboration by demonstrating a proactive team working and collaboration with others, role modelling the belief that the whole of the team is greater than the sum of individual efforts. Adapts to change by maintaining effectiveness when experiencing changes in work responsibilities or environment. Assumes Responsibility by effectively manages their time, resources and relationships to ensure that work is completed efficiently.   Specific requirements A validated Aerodrome Rating with a minimum of 5 years total experience exercising this rating A minimum of 3 years spent exercising an Aerodrome Rating at a major international airport ICAO English Level 4 or above proficiency A valid ATC Medical In addition to the above, experience within a multi-cultural environment in the Middle East is preferred   Note: Assessments of prior competency will take place in Dubai, United Arab Emirates throughout 2020.   Working with Serco At Serco, not only is the nature of the work we do important, everyone has important role to play.   https://www.serco.com/me We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Join Us Take Pride in what you do.
Serco Middle East Dubai - United Arab Emirates
22 Jan, 2020
Full time
Make a difference every day   The Job Opportunity Serco are currently recruiting an experienced and highly motivated Approach Air Traffic Control Officer (ATCO) to be a part of a great team in Dubai, United Arab Emirates. If successful, you will be responsible for directing the movement of aircraft within assigned air space to provide a safe, orderly and expeditious air traffic service. The successful applicant will enjoy the amazing lifestyle opportunities which living in the United Arab Emirates affords.   Key accountabilities Ensure the provision of Approach control service, flight information service and alerting service to aircraft operating in the UAE FIR Maintain a thorough operational knowledge and understanding of the equipment and systems used for the provision of air traffic services in the UAE FIR. Distribute as required meteorological information necessary for the safe and orderly handling of traffic. Participate in pre-watch briefings for the subsequent watch concerning all known conditions affecting safety and/or regularity of air traffic within the UAE FIR. Report failures, abnormal occurrences or any other conditions likely to constitute a safety hazard. Provide operational feedback to management on proposed airspace procedure and system changes. Practice professionalism and politeness to all users of services provided by the GCAA and to other staff in Air Traffic Services. Interface to influence colleagues and OJT students in order to develop the highest standard of air traffic controller for integration into GCAA’s Air Traffic Services section.   What we are looking for in our candidate: Delivers against own Objectives in accordance with Serco’s Governing Principles, follows through and meets personal commitments in an organised and methodical manner. Demonstrates Personal Drive by actively working towards ambitious personal goals, demonstrates enthusiasm and energy toward all aspects of work. Shows drive to make a difference to others at work. Communicates Effectively through conveying a clear and concise information and ideas that engage others. Demonstrates Collaboration by demonstrating a proactive team working and collaboration with others, role modelling the belief that the whole of the team is greater than the sum of individual efforts. Adapts to change by maintaining effectiveness when experiencing changes in work responsibilities or environment. Assumes Responsibility by effectively manages their time, resources and relationships to ensure that work is completed efficiently.   Specific requirements A validated Approach Rating with a minimum of 5 years total experience exercising this rating A minimum of 3 years spent exercising an Approach Rating at a major international airport ICAO English Level 5 or above proficiency A valid ATC Medical In addition to the above, experience within a multi-cultural environment in the Middle East is preferred   Note: Assessments of prior competency will take place in Dubai throughout 2020.   Working with Serco At Serco, not only is the nature of the work we do important, everyone has important role to play.   https://www.serco.com/me We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. Join Us Take Pride in what you do.