Foundation Recruitment London, UK
06 Mar, 2018Full time
Are you an experienced regional retail manager? Do you have expertise in driving additional sales? Have you got a commercial and strategic background iht large team leaders? Where? Based at a major London UK airport What? Shopping Services Manager Responsible for driving and enhancing the passenger experience and service provision throughout each terminal’s retail offering. To manage a large and highly successful contract of field sales retail specialists in constantly increasing retail revenue streams including Home Delivery, Shop & Collect and Shopper Promise Returns. To direct a team of over 150 personnel including account management, team management, terminal leaders, Passenger Ambassadors and Personal Shoppers. Must actively focus on team initiatives to bring collectiveness, striving to exceed retail sales focused KPI’s and service expectations. To support the senior management team in building relationships and to continually drive partnerships with sales ambassadors. Who? You have experience in retail sales to a senior level or have regional management. You have experience of managing and leading large teams You have a proven track record exceeding KPIs and SLAs and enjoy operating within a target driven environment. You display enthusiasm and a clear passion for retail. You come from a commercial background with an ability to adapt your approach to stakeholders with varying personalities and objectives. Why? The airport is going through an exciting period of change and can offer a vast amount of progression and development opportunities for the successful candidate. The company culture is inclusive and focused on the development of it’s employees – a great place to work and flourish!